Visual sales pipeline with leads, deals, activities and email integration.
LeadsDeals and PipelineActivitiesEmail Integration
💬 Ask Mandu Assistant →
🎧
Helpdesk
Professional+
Customer support ticketing with SLA policies, canned responses and customer portal.
TicketsSLA PoliciesTeams and AgentsCustomer Portal
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📊
Insights
Enterprise
Build custom charts, dashboards and data queries across all your Mandu data.
DashboardsChartsCustom Queries
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💬
Team Communication
Enterprise
Spaces, projects, tasks and discussions — a built-in workspace for your whole team.
SpacesProjects and TasksDiscussionsPages and Wiki
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Billing & Subscription
Manage your plan, payments and account from your Subscription Portal.
⬆️ Upgrading or changing your plan
Go to your Subscription Portal → Plans section. Upgrades take effect immediately. Downgrades apply at your next renewal. Access at yoursubdomain.mandu360.com/mandu-subscription.
💳 How to pay
We accept M-Pesa, Visa/Mastercard, PesaLink via Paystack and PesaPal for other regions. Pay from the Payment section in your Subscription Portal. We never store card details.
📅 Monthly vs Annual billing
Annual billing gives a significant discount over monthly. Switch any time from the Plans section. Annual billing starts from your current renewal date.
🧾 Viewing your invoices
All payment history and invoices are in the Billing section of your Subscription Portal. Each invoice shows a full breakdown of your plan, add-ons and any discounts applied.
❌ Payment failed
Usually caused by insufficient funds, expired card or M-Pesa network issue. Retry from your Subscription Portal. Still failing? Chat with us or email support@mandu360.com.
🎁 Referral codes
Enter a referral code at signup or in the My Plan section of your Subscription Portal. Codes give extra free trial days or a discount on your first payment.
⛔ Cancelling your subscription
Contact us at support@mandu360.com to cancel. Your account stays active until end of billing period. Data kept for 30 days after cancellation.
📊 Usage limits
Each plan has limits on users, storage and monthly transactions. Check live usage in the Usage section of your Subscription Portal. Upgrade if you are approaching a limit.
Tax Compliance Add-ons
Electronic invoicing for Kenya and Uganda — available on any paid plan.